Privacy Policy

Privacy Policy

Webcom Designs Services Pvt. LTD. operates the https://zerodesk.wbcomdesigns.com website and is GDPR compliant.

 

This privacy policy page is intended to define how we use, maintain, and protect your personal and non-personal information that you provide us while using this website and accessing our products and services. We commit that the information provided by you will only be used in accordance with this privacy policy. By using our site and accessing our products and services, you agree to this policy of collecting, maintaining, and using your information.

 

Please note: We reserve the right to make changes and updates to this policy as and when required and without giving you any prior notification about the same. It’s your responsibility to stay yourself informed about any changes and modifications in our privacy statement as mentioned on this website.

Definitions

Services: All services mentioned at https://zerodesk.wbcomdesigns.com  website.

 

Products: All products mentioned at https://zerodesk.wbcomdesigns.com  website.

 

Personal Data: All information consisting of your name, email address, contact number, home address, state, province, ZIP code, city, cookies, credit card information, and usage data.

 

Non-Personal Data: The information consisting of your browser name, the device that you used while accessing our site, the operating system, and other technical information that we are necessary for our records and to offer quality services.

 

Cookies: A small piece of data that gets stored on your device while accessing our site.

 

Data Controller: Data Controller puts forth why and how your personal information is or to be processed. At ZeroDesk, Webcom Designs Services Pvt. LTD acts as the Data Controller.

 

Data Processors: We reserve the right to take help from various service providers in order to process your personal and non-personal data effectively and in accordance with standard norms of the web.

 

Data Subject: Data Subject refers to the person who accesses our site https://zerodesk.wbcomdesigns.com/, services & products.

 

Data Collection & Use

Types of Data We Collect From You While Accessing Our Site, Products & Services

  1. Personal Data: Your Personal data includes Name, Email Address, Contact Number, Residential Address, (including name of State, Province, City), ZIP or Postal code, and other required information that we think is important to identify and contact you.

 

This data helps us while contacting you through emails, newsletters, and any other promotional materials. If you want to unsubscribe, you may follow the instructions that we send in email or click on the unsubscribe link.

 

  1. Non-Personal Data of Users: Your non-personal data includes the browser name, the device you have used to access our site, operating system and other technical information that we think are required to collect.

 

  1. Usage Data: The usage data we collect includes how you access our services and products, IP Address of your system, browser type & version, time spent on web pages, and other required data.

 

  1. Cookies: We use cookies to track users activity on our site. This helps us to enhance the User experience. Some parts of our Site may only be available through the use of cookies.

 

How We Use The Collected Data

All personal and non-personal data that we collect from you will be used to offer services and products, improve the services offered, provide notification regarding products & services including offers, amendments in policy, terms & conditions, notify you about important news & events, provide customer support, and to monitor & any technical and non-technical issues.

 

In case, you don’t want to allow us to keep your personal data, we recommend you to contact our support team

Legal Basis for Processing Personal Data

For all users who belong to the EEA (European Economic Area) and all users who doesn’t belong to the EEA, the legal basis of how we collect, maintain, and process data depends on the Personal Data we collect and the specific context in which we collect it.

 

We may process your Personal Data:

 

  • Because you signify your consent to do so
  • To perform a contract with you
  • Because it is in our legitimate interests and we aren’t violating the law
  • To process payments for our services and products
  • To comply with the rules & regulations of law

Information Retention

We retain all your personal, non-personal and usage data as per this Privacy Policy statement in order to:

  • Comply with legal obligations
  • Resolve disputes between you and the company
  • Perform internal analysis
  • enforce legal agreements & policies

Data Transfer

We reserve the right to transfer your data (except personal data) to third-party service providers, trusted affiliates, business partners & advertisers that reside or don’t reside outside of your city, state, province, country or other governmental jurisdiction in order to facilitate our business operations and website. And, you agree with it.

 

While transferring data to anyone, we make sure your data is in safe hands and all legal obligations are being adhered to properly.

 

Note: We do not sell or rent any personal or non-personal information of our site visitors and customers.

Links To Third Party Websites

The links that redirects to third-party websites from our site https://zerodesk.wbcomdesigns.com is only for general information. It’s your responsibility to check all policy statements mentioned on these websites.

Disclosure Of Data

If required by law or any public authorities, we reserve the right to disclose your personal, non-personal, and usage data in good faith.

Data Security & Control

We collect, store and use your personal, non-personal, and usage data in accordance with appropriate practices and technologies that assist us in protecting your data against any unauthorized access, modification, destruction or disclosure.

 

We exchange data over an SSL secured communication channel and make sure it is encrypted and protected with digital signatures.

Behavioral Remarketing

Various third party service providers ( for e.g., Google Ads, Facebook Ads) offer remarketing services. We reserve the right to advertise to you using these services. Please note that these third party service providers use cookies in order to better serve ads to you.

Payments Processing

We take help from third-party payment service providers, who adhere to the standards set by PCI-DSS, in order to process payment for our paid products and services:

 

We do not retain your card details. All such information is provided directly to these third-party payment processors.

 

The payment processors we work with are:

 

PayPal (View Privacy Policy)

Updates & Changes In Privacy Policy

We may update and make changes to this privacy policy statement without your consent.

 

We encourage you to periodically check this page to stay informed of any modifications and changes to our Policy.

Your Acceptance To Our Terms

By using this website (https://zerodesk.wbcomdesigns.com), our products, and services, you agree to accept all the terms mentioned in this privacy policy statement.

For any queries or doubts, contact our support team.

ZeroDesk