FAQ extensions play a major role in helping the site visitors and customers get the required information and guidelines about the products they want to purchase from your online store. It allows store owners to resolve general queries or doubts beforehand that might be asked by the customers before making a final purchase decision.
Admin can create FAQs and organize them into relevant categories. Moreover, admin can also assign product-related FAQs to be displayed on the product page. If an FAQ requires special attention of site visitors, admin can set it as a featured FAQ.
If the visitors won’t find the required information, they can simply ask their questions by completing a simple query form.